Privacy Policy

1. Controller

Cool Holidays Travel ehf 

Reg. no. 680125‑0150   |  Icelandic Day‑Tour Licence no. 2025‑036 

Address: Brekkuás 11, 221 Hafnarfjörður, Iceland 

E‑mail: info@coolholidaystravel.is | Tel.: +354 775 3193 

 

2. What data we collect

• contact details (name, e‑mail, phone) 

• booking details (tour, date, pick‑up location, flight no.) 

• payment reference (transaction ID – we do **not** store card numbers) 

• device/IP data (cookies – see Cookie Policy) 

 

3. Why we process your data

| Purpose | Legal basis (GDPR Art. 6) | Retention |

|---------|---------------------------|-----------|

| Answering enquiries | b) pre‑contract steps | 3 years from last contact |

| Performing booked tours & transfers | b) contract | 7 years (Book‑keeping Act) |

| Website statistics (Google Analytics 4) | f) legitimate interest | 26 months |

| Marketing e‑mails (only if you opt in) | a) consent | until withdrawal |

 

4. Who receives your data

* **Wix.com Ltd. (IS & EU servers)** – hosting & CMS 

* **Stripe Payments EU** – payment processing 

* **Google LLC (USA)** – analytics, IP anonymised 

All processors act under written Data‑Processing Agreements in line with GDPR Art. 28.

 

## 5. International transfers

When data is stored outside the EEA (e.g. USA) we rely on Standard Contractual Clauses (2021/914 EU) and transfer‑impact assessments.

 

6. Your rights

Access • Rectification • Erasure • Restriction • Portability • Objection • Complaint. 

Contact: info@coolholidaystravel.is or postal address above.

 

7. Supervisory authority

Persónuvernd – Icelandic Data Protection Authority 

Laugavegur 166, 105 Reykjavík | postur@dpa.is | +354 510 9600

 

8. Changes

We may update this notice; the last revision date appears below. 

 

_Last updated: 06 May 2025_